Refund policy
Return & Refund Policy
Returns We accept return requests within 7 days of delivery. To be eligible, items must be unworn, unused, unwashed, and in their original condition with tags attached.
Return Shipping We offer free return shipping on all eligible returns. Once a return is approved, we will email you a prepaid return shipping label and return instructions. Do not send an item back before receiving approval and the label.
Restocking Fee A 15% restocking fee will be deducted from the refund total for change-of-mind or customer-selected wrong-size returns. This fee is waived for defective, damaged, or incorrect items.
Non-Returnable Items Personalized items, sale items, and gift cards are not eligible for return or refund.
How to Start a Return Contact us at info@uniqueclothingnmore.com within 7 days of delivery. Include your order number, reason for return, and a clear photo of the item. Once approved, return shipping is free and a prepaid return label will be supplied.
Refunds Once your approved return is received and inspected, your refund (minus the 15% restocking fee where applicable) will be processed to your original payment method within 5–10 business days.
Defective, Damaged, or Incorrect Items If you receive a defective, damaged, or incorrect item, contact us immediately with a photo. Return shipping charges and the 15% restocking fee are waived for these items.
European Union Orders If an order is delivered to the European Union, the customer may have a statutory right to cancel or return the order within 14 days of delivery. This section does not limit rights provided by applicable law.
If you have questions, contact info@uniqueclothingnmore.com.